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Service books
About service books
Service books determine which services are available on your BlackBerry® device.
Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated
with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your
device to the BlackBerry® Desktop Manager.
Accept a service book
1. In the device options, click Advanced Options.
2. Click Service Book.
3. Highlight the new service book.
4. Click the trackwheel.
5. Click Accept.
Delete a service book
1. In the device options, click Advanced Options.
2. Click Service Book.
3. Highlight a service book.
4. Click the trackwheel.
5. Click Delete.
To restore a service book, click the trackwheel. Click Undelete.
233
- User Guide 1
- SWD-280428-0212105034-001 2
- Contents 3
- BlackBerry basics 11
- BlackBerry basics shortcuts 12
- Shortcuts 13
- Message shortcuts 14
- Typing shortcuts 14
- Search shortcuts 15
- Attachment shortcuts 15
- Phone basics 19
- Emergency calls 21
- Voice mail 22
- Speed dial 22
- Conference calls 23
- Caller ID 24
- Call logs 25
- Call waiting 26
- Call forwarding 27
- Call blocking 29
- Fixed dialing 30
- Smart dialing 31
- TTY support 32
- Multiple phone numbers 33
- Phone options 33
- Phone shortcuts 35
- Phone troubleshooting 35
- I cannot check my voice mail 36
- I cannot join a call 36
- Send a media file 37
- Download a ring tone 38
- Play a ring tone 38
- Managing media files 39
- Rename a ring tone 40
- Move a ring tone 40
- Delete a ring tone 40
- Viewing pictures 41
- View pictures in a list 42
- Pan a picture 42
- Rotate a picture 42
- Managing pictures 43
- Media shortcuts 44
- Messages 45
- Sending messages 46
- Send a PIN message 47
- Send an SMS text message 47
- Send an MMS message 47
- Reply to a message 47
- Managing messages 48
- Email messages 50
- Email message filters 52
- Email message options 54
- Hide filed email messages 56
- PIN messages 57
- SMS text messages 58
- Options for SMS text messages 59
- Cell broadcasting 60
- MMS messages 62
- MMS message attachments 63
- MMS message options 64
- Message list options 65
- About multiple message lists 67
- Hide sent messages 67
- Block incoming messages 68
- Typing basics 75
- Cancel a text selection 76
- Set the cursor speed 76
- Turn on key tones 76
- Typing input methods 77
- Spelling checker 78
- Custom dictionary 80
- AutoText 81
- Search for messages 85
- Search criteria 85
- Manage message search results 86
- Organizer data 87
- Attachments 89
- Open a link in an attachment 90
- Document attachments 91
- Spreadsheet attachments 91
- View the content of a cell 92
- View a list of worksheets 92
- Switch worksheets 92
- Change the size of a column 92
- Media attachments 93
- Presentation attachments 93
- Synchronization 97
- Delete all device data 99
- Browser basics 103
- Send a web page address 105
- Browser bookmarks 106
- Web feeds 108
- Listen to web feed content 109
- Change a web feed 109
- File a web feed 109
- Delete a web feed 109
- Browser options 110
- Clear a browser cache 112
- Clear the browser history 112
- About browser configurations 112
- Browser security 113
- WTLS options 114
- Add a trusted content server 114
- Browser push 115
- Browser shortcuts 116
- Browser troubleshooting 117
- Applications 119
- Application troubleshooting 121
- Map basics 123
- Navigation 124
- Maps bookmarks 125
- Map options 126
- Map shortcuts 128
- Maps troubleshooting 128
- GPS technology 129
- Contacts 131
- Customizing contacts 133
- Categories 134
- Delete a category 135
- Mailing lists 136
- Multiple address books 137
- SIM card phone book 138
- Contact list options 139
- Contact troubleshooting 140
- Calendar 141
- Schedule a meeting 142
- Recurrence fields 142
- Check spelling 142
- Meetings 143
- Calendar options 145
- View tasks in a calendar 146
- Hide free time in Agenda view 147
- Multiple calendars 148
- Calendar shortcuts 149
- Calendar troubleshooting 149
- Task basics 151
- Task list options 154
- Memo basics 157
- Memo list options 159
- 2. Click Options 160
- About the alarm 161
- Turn on the alarm 161
- Silence the alarm 161
- Calculator 163
- Bluetooth technology 165
- Forward a media file 166
- Bluetooth technology options 167
- Turn off a Bluetooth profile 169
- Bluetooth profiles 169
- Date and time 173
- Notification profiles 175
- Change a notification profile 176
- Delete a notification profile 176
- Silence your device 176
- LED notification 177
- Custom notification 178
- About custom ring tones 179
- BlackBerry Messenger 181
- Delete a contact 182
- Rename a contact 182
- Add a group 182
- Conversations 183
- Add an emoticon 184
- Send a file to a contact 184
- Ping a contact 184
- Turn off ping vibration 184
- Availability 185
- 5. Click OK 186
- 2. Click the trackwheel 186
- 3. Click Set Alert 186
- Display and keyboard 187
- Display options 188
- Keyboard options 189
- About themes 190
- Switch themes 190
- Delete a theme 190
- Download a theme 190
- Display troubleshooting 191
- Language 193
- Language troubleshooting 194
- Wireless network coverage 195
- Turn off data service 197
- About roaming 197
- Power, battery, and memory 199
- SIM card 201
- Change a SIM card contact 202
- Delete a SIM card contact 202
- About SIM card security 202
- Change the SIM card PIN code 203
- Security 205
- Password keeper 206
- Encryption 208
- Protect your device data 209
- About encryption keys 209
- Generate an encryption key 209
- Memory cleaning 210
- Certificates 211
- Certificate properties 212
- Send a certificate 213
- Delete a certificate 213
- Certificate status 214
- Certificate options 215
- Certificate servers 217
- Delete a certificate server 218
- Key stores 219
- Smart cards 221
- About smart password entry 222
- Turn off smart password entry 222
- Switch smart password filters 223
- Software tokens 224
- About PGP keys 224
- About security self-tests 225
- Verify security software 225
- Security troubleshooting 225
- BrickBreaker 231
- BrickBreaker scoring 232
- Play BrickBreaker 232
- Set the paddle speed 232
- 5. Click Save 233
- 2. Click Send High Score 233
- 2. Click High Scores 233
- Service books 235
- Troubleshooting 237
- Message troubleshooting 238
- I cannot file email messages 239
- Typing troubleshooting 241
- Attachment troubleshooting 241
- Date and time troubleshooting 245
- Diagnostic reports 247
- View a diagnostic report 248
- Submit a diagnostic report 248
- Delete a diagnostic report 248
- Glossary 251
- Legal notice 255
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