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BlackBerry Conﬁguration | MDaemon Messaging Server | How To Quick Start Guide

Page 2

End User - BES Instructions

Depending on the BlackBerry smartphone and operating system installed, activation may delete all

data on the smartphone, restoring it to its default settings before synchronizing it with MDaemon/

WorldClient. For this reason, before activating the smartphone, the user should use BlackBerry

Desktop Manager or some other means to backup or export any data that he or she does not wish

to lose. After a BlackBerry smartphone is activated, it may have various functionality changes

or operating differences when compared to its state prior to activation. The degree of difference

depends on the BlackBerry smartphone, OS, device policy used, and whether or not it was

previously activated on a different personal BlackBerry data plan or BlackBerry enterprise data

plan.

Preparing Your BlackBerry Smartphone

In order to avoid duplicate entries on the BlackBerry smartphone, it is recommended that you

perform the following steps after making a complete backup and before activating it.

1. Disable or remove any third-party sync clients (such as a SyncML client) currently in use

to synchronize data with the MDaemon account. Third-party SyncML clients may include

SyncJE, Funambol, or Synthesis, among others.

2. If the BlackBerry smartphone is configured to send and receive email using your personal

data plan via your carrier, then go to the BlackBerry smartphone’s email setup and remove

that account.

3. If there are any existing calendar entries on the BlackBerry smartphone, you must either wipe

the smartphone or reset the calendar. Otherwise, existing calendar data on the MDaemon

server may not be sent to the device. Always backup your BlackBerry smartphone data

before doing this.

If you choose to reset the calendar rather than wipe the smartphone, then

the reset may be performed after activation.

Instructions for resetting calendar data can be

found here: www.blackberry.com/btsc/KB15139

Note:

Failure to ensure that Steps 1 & 2 above are completed may result in duplicates of

email, calendar entries, or other PIM data on the BlackBerry smartphone.

Activating Your BlackBerry Smartphone

Follow these steps to use the Enterprise Activation app from BlackBerry App World to activate

a BlackBerry smartphone with MDaemon’s BlackBerry integration features.

1. Delete all data using the Security Options on your BlackBerry smartphone. For more

information about using the security options on the device, see the user guide for the

appropriate BlackBerry smartphone model.

2. Complete the activation process by performing the following actions:

1. Install the Enterprise Activation app from BlackBerry App World. [Figure 2-1]

2. Turn off all wireless (Wi-Fi) network connections on your BlackBerry smartphone.

3. Launch the Enterprise Activation app. [Figure 2-2]

4. Read the license agreement, then select I Agree.

5. Enter your email address in the Email field. [Figure 2-3]

6. Enter your activation password in the Activation Password field.

Note:

A wireless activation password can be created in WorldClient via Options |

BlackBerry Management, or by the MDaemon administrator via the BlackBerry

Enterprise Server menu in the account editor.

7. Press Activate. When activation is complete, a new email icon will appear on your

smartphone. At that time, you will be able to access your MDaemon data on your

BlackBerry smartphone.

Alt-N Technologies

Figure 2-1

Figure 2-2

Figure 2-3

www.altn.com

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