
Feature Description
initial synchronization When the BlackBerry® Enterprise Server sends service books to BlackBerry
devices to turn on wireless data synchronization, an initial data synchronization
process starts. This process synchronizes the data for calendar items and
messages between users' BlackBerry devices and the email applications on their
computers. It also resolves conflicting or duplicate entries to prevent data loss.
synchronization settings You can configure settings for wireless data synchronization that apply to
specific users, to user groups, or to all users on all BlackBerry Enterprise Server
instances. You can define which organizer data items the BlackBerry
Synchronization Service synchronizes, how data conflicts are resolved, and
whether changes are synchronized in both directions or in one direction only
between BlackBerry devices and email applications. You can use IT policies to
configure the settings for wireless data synchronization.
support for different types of user
access
The BlackBerry Enterprise Server requires access to the organizer application
databases for all users. You can define the location of the database replicas in
each user’s profile, set up roaming user profiles, or use web access templates in
your organization's messaging environment.
synchronization of contact pictures The BlackBerry Synchronization Service synchronizes contact pictures between
users’ BlackBerry devices and the email applications on their computers. If users
add, change, or delete contact pictures on their BlackBerry devices, the address
books in their email applications reflect the changes.
The BlackBerry Synchronization Service cannot synchronize contact pictures
that are larger than 32 KB.
BlackBerry Attachment Service
The BlackBerry® Attachment Service converts supported message attachments into a format that users can view on their
BlackBerry devices. The BlackBerry Attachment Service processes attachments and converts them into a binary format that
retains most of the layout, appearance, and navigation of the original attachments. You do not have to install the applications
that are associated with the attachment formats on BlackBerry devices. The attachment viewer installs automatically with
the BlackBerry® Device Software.
The BlackBerry Attachment Service receives attachments that are embedded in messages from the messaging server, through
the BlackBerry Messaging Agent. The BlackBerry Attachment Service also receives attachments that are accessed through
links in the BlackBerry® Browser.
Feature and Technical Overview
BlackBerry messaging and collaboration services
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