
The BlackBerry Collaboration Service checks the BlackBerry Configuration Database to verify that the user has permission
to use the collaboration client, and tries to authenticate the user using Integrated Windows® Authentication. If the
authentication is not successful, the BlackBerry Collaboration Service tries a forms-based login process instead. The
BlackBerry Collaboration Service sends a login request in JSON, a lightweight data-interchange format, to the Microsoft®
Office Communicator Web Access Server.
The BlackBerry Collaboration Service opens the connection using HTTPS over port 443. You can also configure the
connection to use HTTP, the transport protocol that the AJAX service uses, or a custom port number.
5. The Microsoft Office Communicator Web Access server formats the request using a Microsoft API and sends the request to
the Microsoft® Office Live Communications Server over an MTLS connection.
6. The Microsoft Office Live Communications Server accepts the request, processes the login information, and sends the
acceptance to the Microsoft Office Communicator Web Access server.
7. The Microsoft Office Communicator Web Access server sends the acceptance to the BlackBerry Collaboration Service.
8. The BlackBerry Collaboration Service sends the acceptance, in encrypted and compressed format, through the BlackBerry
Dispatcher to the BlackBerry device, and creates a cache of the connectivity information to maintain the instant messaging
session.
9. The collaboration client on the BlackBerry device starts the session using an open GET request over the HTTPS persistent
connection.
The BlackBerry Collaboration Service receives events that the server initiates from the Microsoft Office Communicator Web
Access server using an HTTP GET or HTTPS GET request, and sends the events to the collaboration client over the session. The
BlackBerry Collaboration Service sends events that the BlackBerry device initiates to the Microsoft Office Communicator Web
Access server using an HTTP POST or HTTPS POST request.
Process flow: Starting an instant messaging session using the BlackBerry Client for use with
Microsoft Office Communications Server 2007
Feature and Technical Overview
Instant messaging process flows
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