Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Manual do Utilizador descarregar pdf (Página 26)

Known issues

Activation known issues

When a BlackBerry® device user who has a BlackBerry® Internet Service account and a BlackBerry® Enterprise Server account

activates a new BlackBerry device, the user cannot send email messages using the BlackBerry Internet Service account. (DT

617358)

Workaround: Reactivate the BlackBerry Internet Service account.

If you set the ForceMsgPrepopOnActivation registry key to a value other than 0, and the ForceMsgPrepopDays and

ForceMsgPrepopMessages registry keys are set to 0, email prepopulation is turned off. (DT 511315)

Workaround: Add the ForceMsgPrepopDays and ForceMsgPrepopMessages registry keys and set to a value other than 0.

BlackBerry Client for IBM Lotus Sametime known issues

If multiple BlackBerry® device users exist with similar user names, incorrect contacts might be added to the users' contact

lists. (SDR 186581)

Workaround: When adding contacts, instruct users to select the user name from the Lookup list.

BlackBerry Client for use with Microsoft Office Communications Server 2007

known issues

If a BlackBerry® device user sends a message to an invalid contact, the error message "Failed to execute your last action"

displays. The error message does not specify that the contact does not have a valid ID or that the contact might reside in an

external domain. (SDR 303950)

In certain circumstances, the BlackBerry Collaboration Service experiences performance issues. (SDR 287243)

Workaround: Instruct users to log out of the BlackBerry® Client for use with Microsoft® Office Communications Server 2007

periodically.

When using Windows® NTLM authentication, an error occurs if two or more users try to log in to the BlackBerry Client for use

with Microsoft Office Communications Server 2007, or if one user logs out, and then quickly logs in. (SDR 257764)

Release Notes

Known issues

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Manual do Utilizador Página 26