Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Manual do Utilizador descarregar pdf (Página 38)

BlackBerry Dispatcher known issues

If you have two BlackBerry® Enterprise Server instances in a high availability pair, both instances host the BlackBerry

Collaboration Service, both instances use the primary instance's BlackBerry Collaboration Service, and you fail over the primary

BlackBerry Enterprise Server instance, the newly promoted BlackBerry Enterprise Server instance tries to continue using the

previous primary instance's BlackBerry Collaboration Service even though it is not available. (DT 641661)

When a BlackBerry Enterprise Server service tries to connect to the BlackBerry Dispatcher, if the required port (3200) is not

available, you must restart the BlackBerry Enterprise Server to restore functionality. (DT 489087)

If two BlackBerry device users swap devices and then failover occurs, the BlackBerry Dispatcher detects duplicate PINs and

resets the PIN to 0 for one of the devices, causing the device to stop functioning. (DT 454394)

Workaround: Restart the standby BlackBerry Dispatcher before the failover occurs, or reactivate the user when the PIN is

reset to 0.

In certain circumstances, the BlackBerry Dispatcher removes user accounts and then re-adds them at a later time. (DT 403695)

The APB engine loops if it is unable to write to a hard drive. As a result, a high amount of hard drive and CPU resources are

used. (SDR 207982)

BlackBerry Enterprise Server Alert Tool known issues

In certain circumstances, on Windows Server® 2008 operating systems, BlackBerry® Enterprise Server version 5.0 alert console

messages are not supported. (SDR 281079)

BlackBerry MDS Connection Service known issues

If a URL includes escaped Unicode characters (for example, %u00), the BlackBerry® MDS Connection Service attempts to

convert the URL and the BlackBerry device displays an Invalid Authority error message. (DT 606970)

If you enter an invalid LDAP port value during the installation process, you cannot access the BlackBerry MDS Connection

Service settings using the BlackBerry Administration Service. For example, if you enter a value that is not within the range of

1 and 65, 535 the LDAP value will be set to NULL. (DT 596589)

Workaround: Contact RIM® Technical Support.

Release Notes

BlackBerry Dispatcher known issues

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Manual do Utilizador Página 38